Cancellation / Return Policy:
The Return or Cancellation of purchased OSHA / HIPAA Products or Services are subject to a 20% processing fee plus any shipping costs. In most instances, refunds can be processed via PayPal or we can send you a refund check. Many of our products require custom assembly time for your specific team’s needs. We respect your right to return, still, we must disassemble and re-stock our product. An additional 15% Rescheduling Fee applies for any workshop/course needing to be rescheduled with less that 1 week’s notice. For customized workshops, balance is due at inception of your initial workshop/course.
If for any reason any training material is damaged, we will promptly replace your ordered materials. Simply send us a photo via text of the damaged materials to 941-587-2864 so we can correct the issue. Include your office name, address, phone number, item ordered and item number if possible.
Since many of our OSHA / HIPAA products are customized, we cannot effectively reuse these materials. Therefore, we do not credit returns but, we will work with you to correct or rectify any challenges you have with any of our products. Our Customized products are replaceable without refund.
Please send the return, to: Dental Enhancements, 3939 S Tamiami Trail, Sarasota, FL 34231. Include your: Office Name, Doctor Name, Address, Phone Number, Order Number, Reason for Return, If you prefer Refund or Exchange and payment method so that we can issue the credit or exchange promptly. There is a 20% restocking fee for returns but not for exchanges. Purchaser is responsible for return postage. You must use trackable shipping method.
Keep in mind that we are always available to assist you in making the proper choices with regards to your purchases. We want to be sure you get the materials that are fitting for your office needs. If you have any questions or doubts, give us a call before you press the order button and we can talk about what products will be best for your situation. 941-587-2864.
Either of (2) Policies will apply:
A 20% restocking fee will apply (with returned postage paid by the buyer) Refund will take effect after materials are received. You must use trackable shipping method.
An INACTIVATION STATUS will apply. No Restocking fee, but future orders will apply a $150 REACTIVATION STATUS before any products can be ordered, (returned postage must be paid by the buyer prior to refund) You must use trackable shipping method.
Mail all returns to:
3939 S Tamiami Trail
Sarasota, FL 34231